LSM Brings Christmas Joy to Local Day Care

During the 2016 holiday season, our team donated gifts to the students at Blessed Babies Learning Academy. The team contributed to a fund, matched 100 percent by Local Search Masters, to purchase puzzles, books, school supplies and Play-Doh. It took a few tries for “Santa” to make it over to the academy thanks to a little winter weather, but we finally arrived as the kids were beginning their day. The excitement shown on the their faces as they opened Santa’s gift sack was priceless, and their appreciative spirits lifted ours that much higher! Merry belated Christmas and Happy belated New Years!

LSMinute – A Simpler Way to Monitor Social Interactions

Take a minute to learn about what’s new in digital marketing!


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What Happened?

  • Facebook, Instagram, and Messenger merged into one inbox. Facebook pages now have access to all of their interactions in one convenient place. Whether you get a page comment, a Facebook message or an Instagram message, they all will appear in one location.
What This Means For You
  • As business owners, you are now able to provide a more personalized service. As messages and comments come thru the inbox, you can tap to view the responder’s location and profile information to better meet their needs.
Next Steps
  • This updated inbox feature will be rolling out in the Facebook pages app in the coming weeks. Until then, please reach out to your Local Search Masters account manager to learn more about our premium social media option which includes monitoring and responding to your social inbox.


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What Happened?

  • Google’s new pilot feature in Google My Business will give companies the ability to communicate via live chat with customers directly from the Google search results.
What This Means For You
  • While this is a pilot feature that’s still in earlier stages, the business implications for this could be huge. This feature offers customers another way to communicate with you. Responding to customers can provide you with another opportunity to answer a question, tell your story, and ultimately drive more sales.
Next Steps
  • If you’ve received an email from Google inviting you to participate in the pilot, follow these instructions to start messaging with customers. Let your LSM account manager know too!
  • If you have not received an email from Google, sit tight and stay tuned. Google is testing the feature now and will soon begin to roll this out to more businesses.


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What Happened? 

  • In 2016, mobile overtook desktop as the primary device used to access websites. Suffice it to say, mobile has well and truly arrived.
What This Means For You
  • Having a mobile-friendly site is incredibly important. According to Google:
    • People are five times more likely to leave a site if it isn’t mobile friendly
    • Over half of mobile users leave a site if it takes longer than three seconds to load.
  • The takeaway: if your website isn’t optimized for mobile devices, you stand to lose out on a lot of new business.
Next Steps
  • Use this test and/or this test to see how mobile friendly your website is.
  • Perform a mobile usability report of your website, which will detect problems for visitors on mobile devices.
  • Connect with your LSM account manager to see what strategies can help make your site more mobile-friendly in 2017.


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Local Search Masters‘ search engine marketing specialist Zach Schimenz was recognized as a finalist for the ‘Young Search Professional’ award at the 2016 US Search Awards. Celebrating its fourth year, the US Search Awards mark the largest celebration of search engine optimization (SEO) and online advertising in the United States, attracting hundreds of entries from leading search and digital agencies and professionals. “It’s an honor being nominated for this award, which is a reflection of not only my work, but also the excellent work of the team around me,” says Schimenz. In other words, teamwork makes the dream work!

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LSMinute – Are You Visible To Those Using Siri For Search?

Take a minute to learn about what’s new in digital marketing!


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What Happened?
  • Digital Assistants such as Siri and Alexa have continually grown in use over the last year, with no signs of slowing down. Interestingly, we interact with digital assistants much differently than we do with traditional search queries. The majority of queries coming from digital assistants are phrased in full, grammatically correct sentences; versus the short keyword heavy traditional, typed, search queries.
What This Means For You
  • It’s becoming increasingly important to try to “capture” these full question queries for your brand in both organic and paid search listings. Using insights from Google Analytics and Google AdWords, we can shape the content to closely match those questions, which will increase relevance and, in return, increase ranking for that term.
Next Steps
  • Creating a FAQ page is a great way to “capture” full question queries. Look at your recent search terms, and identify common full question queries. Design your FAQ page to ask and answer those questions. The next time that question is asked to a digital assistant, your brand’s FAQ page should show as a top result.


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What Happened?
  • Facebook launched advertisements that are native in the Facebook News Feed, but are directed to Messenger, which is Facebook’s chat platform. With Messenger as a new destination for consumers, advertisers have the ability to have real-time conversations with their customers through a Messenger bot. The Messenger bot has a configurable structured message that prompts consumers to make real-time decisions such as purchasing an item, taking advantage of a coupon code, or even booking an appointment.
What This Means For You
  • Real-time responses are becoming more and more crucial with today’s social media platforms. Instantaneous messaging for your consumers gives you the capability to provide a real-time and impulsive experience. More and more businesses are finding ways to reach their customers as quickly as possible and before other companies have the opportunity.
Next Steps
  • Instead of linking customers to your website or running advertisements for brand awareness, put your Facebook advertisements into the trusting hands of the Messenger bot. You can give consumers an experience like no other advertising experience without the hassle of giving a real-time experience yourself.


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What Happened? 
  • Facebook is testing a “Jobs” tab on a select few Business Facebook Pages. The goal of this test is to seamlessly integrate job postings on the platform and improve the user experience for both the business and the applicant. The new tab will allow page admins to share job opening information as a status update. An “Apply Now” button directs to a job application that’s pre-populated with contact information from their Facebook profile. Business Pages will receive completed job applications via Facebook Messenger, where they can then reply directly to the applicant without ever leaving Facebook.
What This Means For You
  • According to Muse.com, 14.4 Million people in the US have used social media to search for a job. Of those 14.4 million, nearly 30% of them used social media as their primary tool in their job search. Instead of posting job openings via online job boards, your business has an opportunity to get in front of millions of job seekers via the Facebook platform. Best of all, because this is Facebook, the feature will be free to use with the option to boost posts or pay for ads targeting candidates.
Next Steps
  • As of now, the Jobs tab is still in the testing stage and has been rolled out to only a handful of businesses. No release date has been announced, nor has there been a definitive decision made as to whether or not the Jobs feature will be rolled out universally. In the meantime, make sure your organization has a Facebook Business Page so that you can take advantage of this free feature when it goes live and take your recruiting efforts to the next level.


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We’ve been recognized by Clutch as one of the Leading SEO Consultants in the United States, Canada, and the United Kingdom. Clutch, a business-to-business research firm, updates this report every year based on research leveraged from their proprietary Leaders Matrix methodology, mapping each agency’s focus on providing value-added SEO services against their ability to deliver on clients’ expectations. “Each of these agencies has proven capabilities in providing a full suite of consulting services and unique SEO solutions to their respective clients,” stated Grayson Kemper, Analyst at Clutch. We appreciate the recognition and look forward to remaining on this report for years to come!

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LSMinute – Google Possum Update = Expanded Competition & Ranking Opportunities

Take a minute to learn about what’s new in digital marketing!


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What Happened? 

  • Google is now applying filters to reward businesses that are not only physically closest to searchers but that also are optimizing their web presence for search far better than anyone else.
What This Means For You
  • More chances to rank highly. If your site is SEO-optimized, then Google will let it rank on more localized searches regardless of your physical location. For example: when I search “tennis store Nashville,” I now see a store located in Franklin (16 miles outside of Nashville) rank #2 in the Local 3-Pack search results.
  • Greater competition for high organic rankings. It’s even more important to have an SEO-optimized web presence to prevent other businesses from overtaking your position in the search results.
Next Steps
  • We’ll review your rankings and investigate 1) new search queries you may want to try and rank for and 2) which competitors may start challenging you for rankings more often. It’s updates like this that help demonstrate the value of an award-winning SEO agency!


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What Happened?

  • Google’s Knowledge Graph now shows reviews about your business from multiple sources, not just from Google. For example, if you search for “Massage Envy Green Hills” and look at their location’s Knowledge Graph, you’ll see their composite review scores on Facebook, Foursquare and YP.com. If you type in “CertaPro Nashville” you’ll see their composite review scores on Home Advisor and Customer Lobby.

What This Means For You

  • It’s even easier for people to see multiple reviews about your business.

Next Steps

  • We’ll check out which composite review scores show up in your Knowledge Graph. It’ll then be your job to acquire more positive reviews about your business on those respective websites. Need advice on how to acquire more reviews from customers? Ask your account manager.


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What Happened?

  • A recent study was discussed at SMX East 2016. It showed that the most important factor for getting a website to rank in the Local 3-Pack / Map search results is having excellent inbound links. It accounts for 50% of the ranking equation, with various link metrics taking 10 of the top 15 ranking factors.
What This Means For You
  • This reiterates the importance of link building for SEO purposes. Without consistently getting new, quality websites to link back to your website, you won’t be able to obtain/maintain high rankings on competitive search queries.
Next Steps
  • You’re ahead of the curve because you’re paying us to build links to your website. To acquire a few more quality, local links to your website, watch this video we made at Google HQ about 9 “low hanging fruit” link building opportunities for small businesses, and then get back with us on how we can work together to develop these links.


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LSM’s portfolio of work with Amazing Lash Studio, a national eyelash extension franchise brand, was named a finalist for the ‘Best SEO Initiative – Small Business award at the 2016 Landy Awards. Presented by leading industry publication, Search Engine Land, the Landy Awards recognize individuals, agencies and Internet marketing teams who demonstrate excellence in organic and paid search marketing initiatives.

For LSM, it feels like we’ve been nominated for an Oscar! It wouldn’t have been possible to earn this recognition without the excellent communication and support provided by the folks at Amazing Lash Studio, so behalf of everyone at Local Search Masters:

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LSMinute – Facebook Upgrades Advertising Platform

Take a minute to learn about what’s new in digital marketing!


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What Happened? 

The social network is adding multiple new features to its advertising platform that will:

  • Track whether your Facebook ads result in store visits and offline purchases.
  • Let people navigate their way to your brand’s nearest store from within the ad itself.
  • Offer the ability to optimize ad creative, delivery and targeting based on store visits.
  • Provide results across individual stores or regions.
What This Means For You
  • You’ll have access to real-time data on the offline response to your Facebook ads.
  • It’ll be easier for multi-location businesses to obtain and analyze the results of their Facebook ad campaigns at the local and regional levels.
Next Steps
  • We’re a Facebook Partner and a scheduled beta tester for these features. We’ll be learning and testing out these new features over the next few weeks, and then begin implementing these new features into our clients’ Facebook ad campaigns as they officially roll out.


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What Happened?

What This Means For You
  • This could be another great spot for your business to run ads.
  • This will increase the Local Pack section’s size, from 3 listings to 4 listings, meaning it’ll the take up more top-shelf space on Page 1 of the organic search results.
Next Steps
  • We’ll evaluate this feature further as Google continues rolling it out to their partner network and let you know it’s something your business should consider trying out!


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What Happened?

  • Google officially announced the release of Campaign Groups, which lets advertisers group AdWords campaigns with common targets to monitor performance against those goals.
What This Means For You
  • We’ll be able to make better recommendations for your business’ Google AdWords campaign based on aggregated data across multiple accounts. Pretty good timing on Google’s part since we just mentioned how Facebook’s now providing results across individual stores or regions.
Next Steps
  • We’ll begin implementing this feature into our multi-location clients’ campaigns over the coming weeks.


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We’re proud to announce that we’ve made the 2016 Inc. 5000 list of America’s fastest-growing private companies in the United States, coming in at #1282 with a three-year growth rate of 301%. Our agency could not achieve this recognition without the support of our clients and partners, so on behalf of everyone here at Local Search Masters:
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