ComForCare is a premier provider of private in-home care services for people of all ages. With over 200 locations in the United States and in Canada, they help make life easier for those coping with the challenges of aging, dealing with a chronic medical condition, or recovering from illness or injury.

Industry

Franchise – Assisted Living

Challenge

ComForCare needed to drive more organic traffic to their location websites.

Location

200 locations

The Objective:

Increase Web Sessions, Total Users and New Users from Organic Sources

The Solution

Website Optimization

To improve on-site SEO, LSM optimized ComForCare’s metadata to improve click-through rates, provided internal linking recommendations to drive users to relevant pages, and developed schema markup to improve search visibility. Additionally, LSM worked with franchisees to create unique FAQ pages with localized keywords and content for all locations to provide a better user experience. FAQ content focuses on common home care questions for potential clients and caregivers and unique location-specific questions (if provided).

Google My Business Optimization

LSM focused on optimizing Google My Business listings for all ComForCare franchisees. Our team increased the number of GMB posts per month while focusing on content discussing franchisee needs, which included caregiver recruitment and prospecting efforts. COVID-19 updates were utilized on profiles to help users find health & safety information. LSM also monitored profiles for inaccuracies and completeness, including adding services and selecting the proper “primary category.”

Hear From A Client

“We have been more than satisfied with LSM’s responsiveness and their proactive approach to finding solutions.”
Allison Negri, Franchisee, ComForCare
“We are very impressed and pleased with LSM. They know franchisor / franchisee concerns and needs. They have a great staff and are extremely organized and responsive.”
Shannon Bellefleur, Digital Marketing Director, ComForCare
“Using LSM was the first time we have used SEO for our web page so we did not know what to expect. The onboarding was fast & efficient and the monthly reports are easy to read. My account manager is friendly and informative to work with. Most importantly, the reports show upward trends month over month and more callers are finding us online.”
Roger Hill, Franchisee, ComForCare
“We have been working with LSM since 2016. They are a true partner. We find them to be knowledgeable about not only the digital marketing space, but also the home care space–allowing them to offer us sound counsel.”
Melissa Morante, CMO, ComForCare - Palm Beach Cluster

Results

37.4%

more users than non LSM clients

40.5%

more new users than non LSM clients

35.6%

more new sessions than non LSM clients

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Awards

We’re good at what we do, but don’t just take our word for it. From web design to national advertising campaigns, our team is passionate about the work that we do, and we have been recognized as leaders in the industry for it. See our recent awards and recognitions.