What We Do

The importance of your online reputation cannot be overstated. LSM’s review management services allow you preserve, understand, and grow the strength of your brand, separating you from competitors and increasing your ability to turn web users into new customers.

What It Means For You

Brand-Level Reporting

Use our reporting dashboard to see trends in your business and understand why certain locations might be more well-regarded than others

Stay in the ‘Know’

You and your LSM account team are instantly notified by email when new reviews about your business are posted online (access to 100+ review sites), giving you the chance to respond accordingly in a timely manner.

Custom Responses

LSM will respond to reviews on behalf of your brand, showing current and potential customers that you appreciate their business and care about their experience

Build Trust

LSM’s review marketing and reputation management services help your business generate more positive reviews on the top directories and search engines visited by potential customers as well as address negative reviews quickly.

Client Success Stories

  • Our priority was to take care of our guests during these unprecedented times and during store closures. As guests continued to be able to visit our centers, they began asking about purchasing products online. The online pop-up store was a way to offer guests access to the products they love and use on a regular basis.

    Michelle DeVore
    VP, Customer Experience - European Wax Center
  • Site traffic and convertible leads are up and we’re on pace for 15% growth in revenue this year. Communication has been excellent thus far, and the LSM team has adapted quickly to the specific needs of my roofing business.

    Logan Hughes
    President - Five Points Roofing
  • From the beginnings when Trevor introduced LSM at the Western Regional meeting in San Francisco, to subsequent appearances by the LSM team, I have been impressed with the professionalism, subject knowledge and the understanding of how to maximize impact for our home care business by the whole LSM team.

    Tony Walker
    Owner - ComForCare - Santa Cruz, CA
  • We have been working with LSM since 2016. They are a true partner. We find them to be knowledgeable about not only the digital marketing space, but also the home care space--allowing them to offer us sound counsel.

    Melissa Morante
    CMO - ComForCare - Palm Beach Cluster
  • "If I had to describe LSM in one word, it would be consistent. LSM has been an excellent marketing partner over the last 7 years. Our account manager is always attentive and friendly, answering questions in a timely manner. We have benefited from our most valuable keywords landing in high positions in both organic and local map search results. Our web content is regularly updated, helping to generate more site visits and leads. In fact, www.drjjwendel.com has remained our #1 referral source for several years, which wouldn't be possible without LSM's help and expertise. Thank you, LSM, for keeping us on top!"

    Mary Broome
    Director of Marketing & Community Outreach - Dr. J. J. Wendel Plastic Surgery
  • “Lead generation in our industry can be a challenge, but LSM found a solution that truly worked for my business. Since Google Smart Bidding has been implemented, we’ve seen an increase in acquisition volume and quality, resulting in paying clients for the firm.”

    Kevin Thompson
    Founding Partner - Thompson Burton PLLC
  • "Our experience with LSM has been very positive. They addresses our needs/concerns in a timely manner. Working previously for a web design firm, I know first-hand developers and people who code can speak their own language. LSM does an excellent job of conveying this information to the client."

    Sandi Eley
    Marketing Director - Sandi Eley
  • "These guys are real pros. Given the proper amount of time and content LSM has my business in a great position. My market area is saturated with competition yet they have managed to increase our ranking."

    Lou Sirignano
    Owner - ComForCare
  • "The Facebook lead ad campaign designed by LSM really helped us stay on top of our social media and digital marketing presence, which resulted in a robust 2,000-plus lead list for our grand opening. We opened our Amazing Lash Studio August 10, 2018 and in 30 days, we exceeded our goals and broke Arizona franchise records."

    Margie Bahm
    Owner - Amazing Lash Studio - Peoria
  • “Everyone involved was courteous and made it easy for us to understand what we needed to do on our end to ensure they got our website done in the agreed upon time frame. Happy that the web design and development process wasn't as intimidating as I originally thought it would be.”

    Dick Sullivan
    Owner - Saddletree Consulting
  • Our priority was to take care of our guests during these unprecedented times and during store closures. As guests continued to be able to visit our centers, they began asking about purchasing products online. The online pop-up store was a way to offer guests access to the products they love and use on a regular basis.

    Michelle DeVore
    VP, Customer Experience - European Wax Center
  • Site traffic and convertible leads are up and we’re on pace for 15% growth in revenue this year. Communication has been excellent thus far, and the LSM team has adapted quickly to the specific needs of my roofing business.

    Logan Hughes
    President - Five Points Roofing
  • From the beginnings when Trevor introduced LSM at the Western Regional meeting in San Francisco, to subsequent appearances by the LSM team, I have been impressed with the professionalism, subject knowledge and the understanding of how to maximize impact for our home care business by the whole LSM team.

    Tony Walker
    Owner - ComForCare - Santa Cruz, CA
  • We have been working with LSM since 2016. They are a true partner. We find them to be knowledgeable about not only the digital marketing space, but also the home care space--allowing them to offer us sound counsel.

    Melissa Morante
    CMO - ComForCare - Palm Beach Cluster
  • "If I had to describe LSM in one word, it would be consistent. LSM has been an excellent marketing partner over the last 7 years. Our account manager is always attentive and friendly, answering questions in a timely manner. We have benefited from our most valuable keywords landing in high positions in both organic and local map search results. Our web content is regularly updated, helping to generate more site visits and leads. In fact, www.drjjwendel.com has remained our #1 referral source for several years, which wouldn't be possible without LSM's help and expertise. Thank you, LSM, for keeping us on top!"

    Mary Broome
    Director of Marketing & Community Outreach - Dr. J. J. Wendel Plastic Surgery
  • “Lead generation in our industry can be a challenge, but LSM found a solution that truly worked for my business. Since Google Smart Bidding has been implemented, we’ve seen an increase in acquisition volume and quality, resulting in paying clients for the firm.”

    Kevin Thompson
    Founding Partner - Thompson Burton PLLC
  • "Our experience with LSM has been very positive. They addresses our needs/concerns in a timely manner. Working previously for a web design firm, I know first-hand developers and people who code can speak their own language. LSM does an excellent job of conveying this information to the client."

    Sandi Eley
    Marketing Director - Sandi Eley
  • "These guys are real pros. Given the proper amount of time and content LSM has my business in a great position. My market area is saturated with competition yet they have managed to increase our ranking."

    Lou Sirignano
    Owner - ComForCare
  • "The Facebook lead ad campaign designed by LSM really helped us stay on top of our social media and digital marketing presence, which resulted in a robust 2,000-plus lead list for our grand opening. We opened our Amazing Lash Studio August 10, 2018 and in 30 days, we exceeded our goals and broke Arizona franchise records."

    Margie Bahm
    Owner - Amazing Lash Studio - Peoria
  • “Everyone involved was courteous and made it easy for us to understand what we needed to do on our end to ensure they got our website done in the agreed upon time frame. Happy that the web design and development process wasn't as intimidating as I originally thought it would be.”

    Dick Sullivan
    Owner - Saddletree Consulting

Contact Us for Review Marketing

You’ll never look back.

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